COOKIES POLICY


WHAT ARE COOKIES?

Cookies are text files, saved by your browser, that perform a range of functions for you (‘the user’) and for us (‘the site’). These functions include remembering what's in your basket and your preferred currency, through to telling us how many people visited in a day, and what was purchased. Cookies also help you share content. For example, if you are logged into Facebook, a cookie means that when you come to our site and ‘like’ something, you don't have to log into Facebook again.

WHAT COOKIES DOES MUJJO USE?

We take your privacy very seriously. Like nearly all websites, we have a number of cookies that perform functions similar to the above examples. None of these cookies invade your privacy, or share any personal information about you.

Cookie name

Purpose

Type and duration

Social media cookies

Sites such as Facebook, Instagram and Pinterest use cookies in order to be able to share and discuss our Products on social networks. They additionally use cookies to anonymously record that a user has clicked on a link that referred the user to the site. This helps us know which of our online marketing channels is most effective.

Performance cookie

Session and persistent

DoubleClick

Floodlight

DoubleClick uses cookies to serve our display advertisements across third party websites. The DoubleClick cookie serves relevant adverts to potential customers and takes a note whenever someone interacts with an advert. If a customer interacts with an advert and then makes a purchase, a conversion tracking cookie records this and we can then use this information to improve our display ads.

Advertising cookie

Persistent

Google Analytics

These cookies enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the site and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.

Performance cookie

Session and persistent

To opt-out of Google Analytics:

Google Analytics Opt-Out Browser Add-On

Google adwords conversion pixel

This third-party cookie shows us how you found our site and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.

Advertising cookie

Persistent

Hotjar

Hotjar shows us how you interact with our website, both individually and in aggregate in order to help us improve your experience as a customer and in order to assist with specific bugs and issues with the functionality of our website.

Analytical cookie

Session

Bing

This third-party cookie shows us how you found our site and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.

Advertising cookie

Persistent

Intercom

Intercom enables us to offer a live chat feature on our website. This cookie attempts to remember a user such that they may continue their conversation between different pages of the site, and resume the conversation on repeat visits to the site.

Functional cookie

IP Info

In order to set a default currency on our store, we use a third-party geolocation service that makes its best guess at the country you are browsing from, based on your IP address.

Google Tag Manager

Google Tag Manager is used to manage tags (such as tracking and marketing optimisation JavaScript tags) on the site.


The way these cookies work depends on the social networks you use. They collect data, but not about you personally. As an example, add this would know if you clicked ‘like’ on one of our products, and it tells Facebook. But it doesn’t know who you are, and can’t sell that data or use it commercially. This data is anonymous and we don’t share any element of it with any other third parties.

WHAT IF I WANT TO OPT OUT OF SOME OR ALL OF THE COOKIES YOU HAVE DESCRIBED?

Your browser is where your cookie information is stored. Each browser has a different method for you to delete cookies or edit your privacy settings. Please visit AboutCookies.org for a simple guide on how to remove cookies from each browser.

Please note that by opting out of these cookies you may not be able to access certain areas or features of our site.

ANY QUESTIONS? JUST DROP US A LINE

At Mujjo, we will always respect your privacy. By law, we need to make it very clear which cookies we use, and how we use them. We hope the information on this page explains this.

If you have any more questions, please drop us a line at support@mujjo.com and put the word “cookies” in your subject line. We’ll be happy to help.