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Return policy

Returns (cancellations)
We give you the possibility to return a product without any reason. In the unlikely event that you are not happy with your goods, please Please email us within 14 days after receipt of your order. We will provide you a RMA instruction email, which clearly explains how to process the return. Once the goods are returned to us according to the instructions provided (in original and unused condition and packaging), we will give you a full refund for the goods. We'll refund the price you purchased your item at -this includes sale items - within 48 hours after receival of your return. Any associated shipping costs or fees are non refundable.

Returns (change to different product)
In order to change the product to an other item, we ask you to return your product and place a new order on Mujjo.com with the item(s) you wish to change to. Please
email us within 14 days after receipt of your order. We will provide you a RMA instruction email, which clearly explains how to process the return. Once the goods are returned to us according to the instructions provided (in original and unused condition and packaging), we will give you a full refund for the goods. Any associated shipping costs or fees are non refundable.

Replacements
Despite the great care we take when processing your order, you may receive the wrong product through no fault of your own. In such cases, you must contact Mujjo within 14 days after receipt. You can do this via our online ticket system on our website, or by sending an email to support (at) mujjo.com. We will solve the issue for you.

Notice that irregularities may occur due to the nature of the handwork of our products. This makes each and every sleeve unique.

VAT Facts

We ship worldwide. Shipments outside the EU are not subject to 21% Dutch VAT. Prices are shown without VAT to visitors outside the EU. Have a look at our FAQ for more details.

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About Mujjo

Emerging Dutch designer label

We believe to create great products; we have to start with a simple idea and then craft around that intention. We obsessively try to keep it as simple as possible, while trying to make each part as good as possible, every stitch, every button, they have all been intensively thought out. While it’s not easy to keep things simple, it does pay off to create a product that is perfect in a sense of simplicity to that extent that you cannot leave anything away without compromising it’s intention.

It’s part of our personalities to keep challenging ourselves, raising the bar on a daily bases. This certainly doesn’t make things easy for ourselves, but we simply don’t know how to do it any other way. We get satisfaction out of trying to create an even better product or experience, it makes us feel good to try to improve it over and over again, it’s in our DNA.